We appreciate everyone who has taken their time to give us feedback. We don't edit or remove reviews, but buyers can make edits up to 60 days after placing their order.
Reviews are displayed by rating date, most recent at the top.
Comment: My 2nd order from DF. Every thing came in great. 0 complaints about DF!
Rating Date: 04/05/2024
Order Date: 03/28/2024
Buyer: Fishwarrior7
Rating: 5 / 5
Comment: Once again all my 17 fish arrived in excellent condition. 9 neon green Rasboras,8 Cpd's. Was a little worried about the bio load on my tank but everything is great! Very busy nano fish. Thank again to Dan and his team!
Rating Date: 04/05/2024
Order Date: 03/26/2024
Buyer: Newone44
Rating: 5 / 5
Comment: Fish arrived warm and all looked healthy. The next morning all we're eating and coloring was coming in. (You're really short changing the colors on the Neolebias. Common name should be African glolite.) Very happy with the whole experience.
Rating Date: 04/05/2024
Order Date: 03/30/2024
Buyer: Miqe
Rating: 5 / 5
Comment: Incredibly well packaged and healthy livestock. All fish arrived healthy and thriving. Overall very impressed and will certainly be back in the future. Thanks!
Rating Date: 04/05/2024
Order Date: 03/30/2024
Buyer: intothefuture1.618
Rating: 5 / 5
Comment: All fish arrived well packed and alive. Everyone looks healthy. All acclimated and now in their tanks
Rating Date: 04/04/2024
Order Date: 04/01/2024
Buyer: Jemfl
Rating: 5 / 5
Comment: *Good selection.
*Excellent communication.
We received emails at every stage of shipping.
*Fast shipping. Our fish arrived quickly and packaged well and very. They were active and healthy looking. Very good quality fish.
*A little high priced, especially with the shipping added.
Rating Date: 04/04/2024
Order Date: 03/30/2024
Buyer: betmom68
Rating: 5 / 5
Comment: I have been buying fish online for several years now. This order was the best packed I have ever seen. The communication was excellent. The fish all arrived healthy and the water was clear in the bags. They shipped yesterday and arrived today before noon. I will definitely being buying from Dan's Fish in the future.
Rating Date: 04/04/2024
Order Date: 03/31/2024
Buyer: Nightrayder
Rating: 5 / 5
Comment: My first order couldn't have gone better. All fish arrived healthy, active and on time. They settled quickly into the tank and have been doing great since.
Rating Date: 04/04/2024
Order Date: 03/04/2024
Buyer: MickS77
Rating: 5 / 5
Comment: My cardinals, angels and CPDs arrived looking great! Healthiest fish I've purchased in a long time, either at a local store or online. Will definitely buy again!
Rating Date: 04/04/2024
Order Date: 03/22/2024
Buyer: steve.johnson512
Rating: 5 / 5
Comment: The fish came perfect and are very healthy and active.
Rating Date: 04/04/2024
Order Date: 03/28/2024
Buyer: FishRFriends
Rating: 4 / 5
Comment: Ordered a couple of fish from here. Some arrived dead/weak, but I was refunded for them after I reached out. The rest of the fish are doing great.
Rating Date: 04/03/2024
Order Date: 03/21/2024
Buyer: srihithreddy
Seller Reply: Hello srihithreaddy, Thanks for the feedback. We looked, and we did indeed miss an email from you. Our apologies. We've sent an email so we can make sure your situation gets resolved. - Dan
Rating: 5 / 5
Comment: Fish were healthy packaged with care I came from the marine side of things and I take fish health and care serious so the extra cost that Dan charges to cover the cost of providing such healthy fish is well worth it. This was my first order and I just re ordered today !
Rating Date: 04/03/2024
Order Date: 03/17/2024
Buyer: Ryanj
Rating: 5 / 5
Comment: We've follow and watch Dan's weekly video live or post and just see some amazing fish he unboxes. We finally found something we really wanted and he had. Ordered and can't say enough about the shipping, packing, and the quality of fish. They are so healthy looking and vibrant of what we chose. I love the individual packing and the temp pack, 74 degrees which was perfect! Thanks Dan and crew!!!!
Rating Date: 04/03/2024
Order Date: 03/28/2024
Buyer: jersbabe
Rating: 5 / 5
Comment: Beautiful, healthy fish. Superior service. Excellent communication. Great packaging. Smooth transaction. Could not be happier with my purchase.
Rating Date: 04/03/2024
Order Date: 03/27/2024
Buyer: s39pq3jpz
Rating: 5 / 5
Comment: All fish arrived in excellent condition. Excellent service excellent selection. Conscientious shipping and care. Always my first choice.
Joe Fleckenstein
Rating Date: 04/02/2024
Order Date: 03/28/2024
Buyer: joefleck
Rating: 5 / 5
Comment: So well packed, thank you so much to take so great cares. My Cory arrived fast and healthy.
Rating Date: 04/02/2024
Order Date: 03/25/2024
Buyer: Chan
Rating: 5 / 5
Comment: Amazing company! Fish were double bagged (individually -- one bag per fish). Boxed well: their water was warm though the box was cold and wet upon delivery.
Fish all alive, healthy, active, ate right away after being slowly acclimated to the tank.
Recommend them highly, really, really sastified with the experience from beginning to end, i.e., cool dwarf spotted rasboras exploring the tank and making quick buddies with my dwarf golden barbs. Thank you!
Rating Date: 04/02/2024
Order Date: 03/28/2024
Buyer: Drizzo
Rating: 5 / 5
Comment: All arrived in great shape !
Rating Date: 04/02/2024
Order Date: 03/27/2024
Buyer: Lje
Rating: 5 / 5
Comment: The chili Rasbora arrived in excellent condition
Rating Date: 04/02/2024
Order Date: 03/29/2024
Buyer: Lje
Rating: 5 / 5
Comment: Highest quality fish you can buy. All arrived healthy & active. Thank you Dan and team!
Rating Date: 04/02/2024
Order Date: 02/15/2024
Buyer: BreaknBrad
Rating: 5 / 5
Comment: Fish were delivered on time in perfect condition. Will definitely be ordering my next shipment soon.
Thanks Bob Fessler
Rating Date: 04/02/2024
Order Date: 03/27/2024
Buyer: AquaDoughboy70
Rating: 5 / 5
Comment: Wow!!! These fish are beautiful!!!! The Ginga has striking colors!! I could not be happier!!
Rating Date: 04/01/2024
Order Date: 03/13/2024
Buyer: Bruno
Rating: 5 / 5
Comment: Customer service, fishes, and packing are excellent! They are what they say they are in the videos.
Rating Date: 04/01/2024
Order Date: 03/22/2024
Buyer: Seven7ails
Rating: 5 / 5
Comment: Rare fish and excellent customer service
Rating Date: 03/31/2024
Order Date: 02/02/2024
Buyer: joefleck
Rating: 5 / 5
Comment: Great fish and excellent service
Rating Date: 03/31/2024
Order Date: 02/07/2024
Buyer: joefleck
Rating: 5 / 5
Comment: All fish arrived in excellent condition
Rating Date: 03/31/2024
Order Date: 02/16/2024
Buyer: joefleck
Rating: 5 / 5
Comment: Excellent service as always
Rating Date: 03/31/2024
Order Date: 02/20/2024
Buyer: joefleck
Rating: 5 / 5
Comment: Great service fish arrived in excellent condition
Rating Date: 03/31/2024
Order Date: 02/25/2024
Buyer: joefleck
Rating: 5 / 5
Comment: Great service as alwaysu
Rating Date: 03/31/2024
Order Date: 03/01/2024
Buyer: joefleck
Rating: 5 / 5
Comment: Awesome as always
Rating Date: 03/31/2024
Order Date: 03/21/2024
Buyer: joefleck
Rating: 5 / 5
Comment: Came fast and in great condition!
Rating Date: 03/31/2024
Order Date: 02/27/2024
Buyer: TyleAquatics
Rating: 5 / 5
Comment: My two dumbo redtail girls have already given me babies and my 2 Platnium Veiltail Swords are beautiful! Their blue and yellow sparkle highlights are mesmerizing! Excellent shipping with them arriving in individual bags, warm box and all swimming and loving life in my tanks! One of my Platnium Veiltail Swordtail girls just gave me two strong and vibrant fry and more on the way! Love Dan's Fish!
Rating Date: 03/31/2024
Order Date: 02/05/2024
Buyer: VickiesFishies
Rating: 5 / 5
Comment: Hey Dan my fish arrived on Time.But one died in my aquarium overnight. And a few come in with pinched bellies. The rest are in Great shape Thanks again Dan!!
Rating Date: 03/29/2024
Order Date: 03/23/2024
Buyer: Randy Koch
Seller Reply: Hello Randy, Thanks for the review. I consider sending fish with pinched bellies inexcusable. We are usually very good about preventing that, but it looks like we might have missed something in this case. I'm very sorry that happened on your order. We will be in touch soon to rectify the situation. My sincere apologies. - Dan
Rating: 5 / 5
Comment: Dan's Fish is a gem; I have been in the hobby for over 30 years and have never seen such a high-end selection. I was a bit nervous about my first order, as I thought this must be too good to be true. I was beyond impressed with the entire transaction. Fish packed to perfection. Quality unmatched. I will be back for more. Don't hesitate when shopping; everything came in perfect condition, just as described. They all ate frozen food an hour out of the bag! Thank you, Dan's Fish!
Rating Date: 03/29/2024
Order Date: 03/22/2024
Buyer: lgoodwin715
Rating: 4 / 5
Comment: 4 out of 6 white wizard snails arrived unwell. It's not unusual for snails to go dormant in shipping. After 48 hours in the tank, only the 2 snails seem to be alive. The hoplo catfish from the same order all arrived alive, though with very tattered fins. Overall not the best experience. Other orders I've made from Dan's have been better. Generally, you can expect Dan's Fish to take care of you if you have any issues with your order. Try to reach out to them before leaving a review.
Rating Date: 03/29/2024
Order Date: 03/21/2024
Buyer: FrankyFrankAlot
Seller Reply: Hello Franky,
Dead snails and fin rot...that's horrible. I'm sorry to hear the order did not go well. If we haven't already done so, we'll be reaching out soon to try and make it up to you. My sincere apologies- Dan
Rating: 5 / 5
Comment: All arrived looking great. Normal respiratory rates and skin. Swimming happily and eating first flake fodd almost immediately.
Rating Date: 03/29/2024
Order Date: 03/24/2024
Buyer: lightrodney
Rating: 5 / 5
Comment: This was the easiest and most professional service I have ever been a part of. Two delivery drivers dropped off my 5 Bosemani Rainbow fish early this morning with less than a day in shipping. Packaged beautifully with a heating pad, the fish were individually wrapped and happily swimming when I opened the box. Writing this review almost 12 hours later and they are doing very well! Very happy with the purchase. Customer service was excellent. I will be back.
Rating Date: 03/29/2024
Order Date: 03/22/2024
Buyer: Lkapitan
Rating: 5 / 5
Comment: Delivered right on time nice and healthy and secure packaging. I thank you for your great service!
Rating Date: 03/28/2024
Order Date: 03/23/2024
Buyer: aarongilliamreed
Rating: 5 / 5
Comment: My Pineapple Veiltail male swordtail and Red Cauliflower swordtail arrived in great condition! The boys are feisty and chubby! Hope to cross them with my orange veiltail swords - I love buying from Dan not only for the excellent shipping but also for the care he and his team gives to the fish! I have had no issues with Dan's Fish and their customer service (Jonny) is excellent!
Rating Date: 03/28/2024
Order Date: 03/20/2024
Buyer: VickiesFishies
Rating: 5 / 5
Comment: Excellent Quality. Colorful and healthy fish.
Rating Date: 03/28/2024
Order Date: 03/22/2024
Buyer: johnfish
Rating: 5 / 5
Comment: 1st time buying from dan n 1st time buying online at all. Im 62 n im used to eyeballing specimens in tanks, seeing what i want n going "i ll take that one". Delivery came in 1 day, packed perfectly with still warm heat pack with my beautiful new pleco looking awesome. Cant thank u enough n will b purchasing larger orders! Thanks, Bob
Rating Date: 03/28/2024
Order Date: 03/23/2024
Buyer: BobLeese
Rating: 5 / 5
Comment: Beautiful fish, great service, everything professional, thanks.
Rating Date: 03/28/2024
Order Date: 03/24/2024
Buyer: Jlee888168
Rating: 5 / 5
Comment: I placed a large (for me at least!) order and everyone arrived healthy and active. The Spotted Hillstream Loach is adorable. He was tiny when he arrived, but two weeks later he's already doubled in size. I've had poor success before with some locally purchased Nerite snails, but the Zebra Nerites I received from Dan's are all thriving. They are quite active, and I enjoy watching them move around my 55 gal. aquarium.
Rating Date: 03/28/2024
Order Date: 03/09/2024
Buyer: Dshokanson
Rating: 5 / 5
Comment: Verry Glad I decided the last min addon.
The Gold Head Electric Blue Ram arrived super healthy. This is my third order and the only place I will order from I have experienced Zero Loses and healthy fish.
Rating Date: 03/28/2024
Order Date: 03/22/2024
Buyer: Teixeirapaul
Rating: 5 / 5
Comment: All Of my fish arrived alive, but the Black Venezuelan Corydoras seemed to take shipping really hard. Water Temp Was Great 75 Degrees.
Edit: They bounced back after 24 hrs and seem to be pigging out .
Rating Date: 03/28/2024
Order Date: 03/22/2024
Buyer: Teixeirapaul
Rating: 5 / 5
Comment: Wanted to wait a bit before leaving a review and see how everything goes thru quarantine. Everything came in great, packaged really well, heat pack still warm… my lfs is not very good. Think dans fish is gonna be my new lfs.
Rating Date: 03/28/2024
Order Date: 03/09/2024
Buyer: Fishwarrior7
Rating: 5 / 5
Comment: All livestock arrived in great shape, and eager to get out of their bags! I've purchased from a number of online retailers and local shops, but I've always been frustrated by the conditions the animals are kept and shipped in. I'm not buying from anyone else ever again. Dan's Fish clearly cares about their animals and it shows in the quality of livestock. Can't wait to place my next order!
Rating Date: 03/27/2024
Order Date: 03/17/2024
Buyer: nnifnairb
Rating: 5 / 5
Comment: The fish showed up safe and sound. They were packaged well. Let them acclimate for a while then added. This morning they are schooling together and look happy. Thank u. I will purchase more from them
Rating Date: 03/27/2024
Order Date: 03/20/2024
Buyer: Will80
Rating: 5 / 5
Comment: Otocinclus and Sawbwa Resplendens arrived safe and sound in a dry box with full bags, still warm. No ammonia in the water, happy fish, happy me.
Rating Date: 03/27/2024
Order Date: 03/21/2024
Buyer: Rypa7237
Rating: 5 / 5
Comment: My puffers have been great and nearly a month on they're doing phenomenally. They're currently in a heavily planted tank with plenty of Neocaridina and I have every intention of adding otos now that I know everyone is healthy. I used to have scuds and a glut of ramshorn snails, but I'm 99% sure that neither populations survived the purge like I thought they would. It doesn't matter how many hiding places you think you have, the peas will find them.
I can't guarantee you'll see it but I even saw one of the males practicing his puffing and for a glorious 10 seconds was a little yellow sphere. All in all, great little peas.
Rating Date: 03/26/2024
Order Date: 02/27/2024
Buyer: kmk
Rating: 5 / 5
Comment: Every fish arrived on time and in great shape. I always get nervous shipping fish but living in a rural area it is the only way I can fill my aquariums. They do a wonderful job with each fish clearly marked which is handy if the fish are going into separate aquariums. I used to deal only in Gobies with Dan's Fish but I was overjoyed to discovered that there are many other options. Dan's Fish takes the worry out of buying fish online. Great job all who were involved with my order. A heart felt thank you!
Rating Date: 03/26/2024
Order Date: 03/21/2024
Buyer: ktk4beees
Rating: 5 / 5
Comment: Absolutely amazing experience. I will never buy fish anywhere again. Everything from the ordering process to receiving the fish went like clockwork. The fish were packaged effectively and with obvious care. I knew immediately upon receipt that the fish had handled the journey from Wyoming to West Virginia just fine. They are now happily swimming in my tank. They look vibrant, healthy, and, well, just perfect. I look forward to buying more fish in the future. Thanks, Dan!
Rating Date: 03/26/2024
Order Date: 03/20/2024
Buyer: s39pq3jpz
Rating: 5 / 5
Comment: The fish arrived in good health and on time.
Bob
Rating Date: 03/26/2024
Order Date: 03/20/2024
Buyer: Capefish
Rating: 5 / 5
Comment: I ordered 3 African butterfly cichlids for a 70 gallon community tank. They arrived healthy and colored up quickly. Two of them have already paired up. Dan's Fish is a good choice if you want healthy fish that arrive safely.
Rating Date: 03/26/2024
Order Date: 02/11/2024
Buyer: Redfisher
Rating: 5 / 5
Comment: All thirty fish arrived alive & seemingly healthy. The Corys seem a bit hyper, but I’m hoping they’ll calm down a bit (as much as Corys can!). Had forgotten how beautiful Cardinal Tetras are- their eyes are like little headlights when they catch the light. The SAE are laying low for now, but I hope they get to work soon.They have a job to do.
Thanks Dan’s Fish. I’m so grateful for your high standards of care and your integrity. A.E.
Rating Date: 03/26/2024
Order Date: 03/21/2024
Buyer: AME
Rating: 5 / 5
Comment: nice packing and ALL fish arrived safely and they are healthy.
Rating Date: 03/26/2024
Order Date: 01/28/2024
Buyer: foxfair
Rating: 5 / 5
Comment: Dansfish always delivers. The packaging, the quality, and health of the fish is always above and beyond. Thank you to the Dansfish Team!
Rating Date: 03/26/2024
Order Date: 03/19/2024
Buyer: kbrutting
Rating: 5 / 5
Comment: All Fish arrived healthy and alive. Thanks Dan. These fish are beautiful. The first breeding pair I bought from you just had about 50+ babies. Great fish thanks again!!
Rating Date: 03/26/2024
Order Date: 03/20/2024
Buyer: mattweavermartin
Rating: 5 / 5
Comment: This is my first order from Dan’s Fish and I am so happy I decided to do so. I was kept informed every step of the way. My fish came exactly when promised. They were packaged extremely well and with so much care. It is so evident to me Dan cares about his fish. I ordered 4 Reticulated Hillstream Loaches and they arrive in very good shape. It took a couple of days before they started to eat but now 10 days later they are eating with gusto! Thank you, Dan!
Rating Date: 03/24/2024
Order Date: 03/09/2024
Buyer: Celeborn1959
Rating: 5 / 5
Comment: Everything was as promised. Prompt shipping, healthy fish delivered in less than 24 hours door to door. The one dead fish, which appeared to have been bent (maybe during bagging? In any case it did not appear to have passed due to disease) was refunded within an hour of reporting. Would recommend to anyone who is willing/able to pay more for the peace of mind and variety offered at Dan's.
Rating Date: 03/24/2024
Order Date: 03/15/2024
Buyer: cbanchitta
Rating: 5 / 5
Comment: Really Terrific! All of my fish arrived in excellent condition. They are so beautiful, even beyond my expectations. Will definitely buy from Dan's fish again in the future.
Rating Date: 03/24/2024
Order Date: 02/23/2024
Buyer: SweetDee
Rating: 5 / 5
Comment: Arrived alive and well. Packed nicely with temperature at 75.3° F. Fish feeding and already adapted to tank.
Rating Date: 03/24/2024
Order Date: 03/12/2024
Buyer: Mauger
Rating: 5 / 5
Comment: Awesome!
Bought a group of corydoras. Even after being shipped, when the fish arrived, they were active and looked as if I just walked out of the local store with them, except that they all were 10 times heathier than the fish from most stores that I have bought from.
Rating Date: 03/23/2024
Order Date: 03/13/2024
Buyer: Jeremyb
Rating: 5 / 5
Comment: Great communication. Everything was packed and labeled well.
Rating Date: 03/22/2024
Order Date: 03/15/2024
Buyer: jhawk93
Rating: 5 / 5
Comment: Great fish, great quality and great customer support. All fish alive and thriving and eating with no problem. Can’t recommend this company enough. God bless.
Rating Date: 03/22/2024
Order Date: 03/18/2024
Buyer: Jkgordon
Rating: 5 / 5
Comment: I had read how good Dan’s stock and service is, so I decided to try an order and I’m glad I did. Everything was excellent…the communication, packing and shipping, and the quality of the fish. Suffice it to say, this is now my ‘go to’ fish place!
Rating Date: 03/22/2024
Order Date: 03/16/2024
Buyer: svmonk
Rating: 5 / 5
Comment: Another amazing shipment from Dan's fish. All fish individually bagged, arriving warm on a cooler day, healthy and ready to be added to the aquarium I am very excited about the toothpick fish. Just an awesome oddball!
Thank you for setting the standard in safe shipping!
Rating Date: 03/22/2024
Order Date: 03/16/2024
Buyer: iazukua
Rating: 5 / 5
Comment: Everything came in great condition!
Rating Date: 03/22/2024
Order Date: 03/16/2024
Buyer: Welp_Im_Here
Rating: 5 / 5
Comment: Dan's Fish has not disappointed me. This is my 2nd order and all of my little fishes arrived well and colored up within 30 minutes. That's how long I floated them, and they were looking great when I released them. I will definitely be ordering again, I highly recommend them if you are looking for healthy/quality fish.
Rating Date: 03/21/2024
Order Date: 03/15/2024
Buyer: Alemdez3377
Rating: 5 / 5
Comment: I am so impressed by your packaging ! Everyone arrived in excellent condition ( one Strawberry Rasbora is a little questionable but I am giving it a chance to recover with some TLC )
The water temperature was perfect 76.6.
The color on the Rummynose Rasbora is stunning.
Thank you - will definitely order from you in the future
Also thank you to Jonny for the prompt e-mail replies
Rating Date: 03/21/2024
Order Date: 03/16/2024
Buyer: Lje
Rating: 5 / 5
Comment: All the fish I ordered met my expectations and are doing well. So well, in fact, I decided to order again!
Rating Date: 03/20/2024
Order Date: 03/12/2024
Buyer: SCARTER770
Rating: 5 / 5
Comment: I was very nervous about ordering fish online as my last experience with another retailer was terrible. With a lack of local options I decided to dig into my research and I found Dan's Fish. I was sold by his process and found his prices honestly fairly competitive for the species I was looking at. All fish came alive, happy and healthy. The packaging was great, and individual bagging something I've never seen before. I absolutely will order from them again and will tell all my friends to do so as well.
Rating Date: 03/20/2024
Order Date: 03/12/2024
Buyer: joncarreiro
Rating: 5 / 5
Comment: Arrived healthy and happy! They even allowed me to add to my order after I placed it. Best place to buy fish online!!
Rating Date: 03/20/2024
Order Date: 03/12/2024
Buyer: punkrockpapa
Rating: 5 / 5
Comment: Arrived healthy and happy! They even allowed me to add to my order after I placed it. Best place to buy fish online!!
Rating Date: 03/20/2024
Order Date: 03/14/2024
Buyer: punkrockpapa
Rating: 5 / 5
Comment: Received the fish in great shape and hoping to get a mate now.. Thank you and yes I would recommend you guys.
Rating Date: 03/20/2024
Order Date: 03/15/2024
Buyer: Ividk9955
Rating: 5 / 5
Comment: All the rainbow shiners arrived in perfect condition and are already eating food happily ! Even tho these cost a bit more here then other websites I definitely know I’m getting healthy fish and that’s worth every extra penny to me ! Thank you !
Rating Date: 03/20/2024
Order Date: 03/15/2024
Buyer: LiveM0ss
Rating: 4 / 5
Comment: Nearly Flawless. 4.5/5
Fish arrived in a plain white box, no indication on the outside that live animals were inside the package. I checked the website prior to the box arrival to verify any policy for DOA or acclimation, but I wasn't able to find anything in the Q&A section. The box did include a card which indicated very brief directions, mentioning only ~20 minutes temperature acclimation. I would like to see these include slightly more detailed information, if need be, or link to a video that can be watched while the fish are temperature acclimating as required.
The box arrived within the one day time frame, but upon opening the box the heat pack felt barely active, tepid at best. I pulled the heatpack off the lid and tried to re-activate the heatpack with fresh oxygen and moving the particles around. It was fully exhuasted (cold) about 45 minutes after box arrival. Had there been any delays at all in shipping, even one hour, I would've been more concerned.
Fish arrived in an overall decent condition. One of the white clouds did look like it got a bit stressed and had some redness. I do have 1 of the 7 I ordered that isn't schooling with the group and seems stressed. My SAE I am monitoriing, but seems to be doing perfectly ok. I will monitor the fish over the next couple of days to verify they weren't damaged in shipping. Within a few hours of acclimating to their new home I turned the lights on and I could see normal fish coloration.
Within the box itself, I would've expected some of the voids that were in the box to be filled with bags of air or packing material, but there wasn't anything like this. With the box not indicating live animals inside, this is a slight concern as far as how it was handled in transit. Overall a good experience, but there are some improvements explaining the overall process for newer hobbyists that want high quality fish from a trusted, reliable, sustainable source.
I wish I had been able to order more fish!!!
Rating Date: 03/20/2024
Order Date: 03/14/2024
Buyer: nabokovfan87
Rating: 5 / 5
Comment: Fish arrived on schedule and in good condition. Liked the option to specify selection criteria.
Rating Date: 03/20/2024
Order Date: 03/13/2024
Buyer: Mmahalsk
Rating: 5 / 5
Comment: I am blown away at how well the fish arrived, they were all colored up and active which is pretty impressive, they even ate the first night they got here. I even had another delivery of fish from a different seller arrive the same day, same shipping time and out of those fish half of them didn’t make it. Very happy with this purchase. Thank you for the awesome fish!
Rating Date: 03/20/2024
Order Date: 03/14/2024
Buyer: Medusagoatlady
Rating: 4 / 5
Comment: Thank you for all you do.
Communication was great from time order placement through confirmation of shipment.All fish arrived alive. Variatus looking good.One clown killi not swimming well. Time will tell. Fish packed nicely (individually). Heat pack still warm. One potential problem you should be aware of. The package was found on the front porch a little after 10am. I never receive any notification of delivery even though I signed up for a text message notification with UPS. I checked the tracking# link not long before delivery and it was last updated at 7am. This information didn't change until after 12 noon. The weather has been warmer than usual but today was a seasonal cold snap. I realize this is out of your control but wanted to let you know that this problem exists and could lead to poorer outcomes.
Rating Date: 03/19/2024
Order Date: 03/15/2024
Buyer: BobV
Rating: 5 / 5
Comment: fish arrived on time, temp was 78. one sterbai was in bad shape, didn't make it. Refund issued. Thanks
Rating Date: 03/19/2024
Order Date: 03/05/2024
Buyer: Dan Brown
Rating: 5 / 5
Comment: Fish arrived on time, all in good shape, water temp - 73. Thanks!
Rating Date: 03/19/2024
Order Date: 03/12/2024
Buyer: Dan Brown
Rating: 5 / 5
Comment: These snails are absolutely adorable! Reasonably priced for how many a person receives in a pack. Would certainly buy from here in the future!
Rating Date: 03/19/2024
Order Date: 03/13/2024
Buyer: mmmiller8262
Rating: 5 / 5
Comment: Packed and shipped well. All fish arrived alive and appear healthy.
I was abit surprised I ordered 28 fish and they were all individually bagged. Ive not seen them shipped that way before. Took abit longer to unbag and get them into the tank but i bet it results in fewer shipping losses.
I will order from Dan again. (When he gets more rummynose lol i ordered the last 4)
Rating Date: 03/19/2024
Order Date: 03/13/2024
Buyer: Knobby3769
Rating: 5 / 5
Comment: Once again, all arrived in perfect condition. The fish and I are grateful for Dan's.
Rating Date: 03/19/2024
Order Date: 03/14/2024
Buyer: WP61
Rating: 5 / 5
Comment: My first live fish order ever. Glad I ordered from Dan.I know UPS threw the box around, yet my fish arrived safely. Nicely packed kept them safe. I was so nervous through the whole process glad it's over and my next fish order will be with Dansfish.
Thanks
Rating Date: 03/19/2024
Order Date: 03/15/2024
Buyer: jaymohan
Rating: 5 / 5
Comment: All fish arrived quickly and alive! Great communication. Will be back to buy again!
Rating Date: 03/19/2024
Order Date: 03/15/2024
Buyer: Jemfl
Rating: 5 / 5
Comment: Outstanding!
100% live arrival here in VA. Fish are in excellent condition. Water quality was still good in the bags and temperature was 74.5 F.
Rating Date: 03/19/2024
Order Date: 03/13/2024
Buyer: Braqua
Rating: 5 / 5
Comment: Very impressed with Dan's fish team! This was my very first online fish order. My 10 rummy nose Rasboras came on 3-10-24 in great condition, acclimated and colored up great. Heat pac was 104,fish water was 70. I love the way they care for the fish before and during shipping. They definitely go the extra mile!
Rating Date: 03/18/2024
Order Date: 03/10/2024
Buyer: Newone44
Rating: 5 / 5
Comment: Update: I changed my rating to 5 stars. I sent Dan a message about the one dead guppy and I really didn’t expect a refund because it had been over 24 hours, but Dan refunded my money and partial shipping for the guppy. He was also curious about the one Cory that was different and asked for a picture. So I sent him a picture to confirm. I actually plan on buying a few more of what I think is a Venezuelan schultzei if Dan confirms so he won’t be all alone.
Original post: This was not Dan’s fault, but UPS did not deliver my fish the next day by noon. It took 2 days to get my fish. I was at my house when the fish were delivered, so I unpacked them immediately. I had 7 Venezuelan Red Sail Cory’s and 3 Blue Topaz guppies. I put all the fish on a drip from my quarantine tank and let them be for over 4 hours. When I put the Cory’s in the tank,,one was having some breathing issues and he seemed much darker than the others, of the guppies, I put 2 in the tank, but kept one back as it was just lying in the ground not doing well. The Cory recovered and is fine, but he is definitely not like the others. I believe he is a Black Venezuela Cory Catfish (corydoras schultzei), and not a Venezuelan Red Sail. The guppy sadly did not make it. I have sent a message to Dan about the guppy, but have not heard back. Overall I am happy with my fish, and would buy from Dan again. I gave 4 stars because I did loose one fish, and one of the Cory’s was a different variety from what I ordered. Also, UPS should have gotten the fish to me next day for the amount of shipping.
Rating Date: 03/18/2024
Order Date: 03/10/2024
Buyer: bquarles
Rating: 5 / 5
Comment: Excellent experience as always. I've struggled to get healthy cories for over a decade and since buying from Dan and team my success rate has been near 100%. Thank you!
Rating Date: 03/18/2024
Order Date: 02/23/2024
Buyer: zero3803
Rating: 5 / 5
Comment: Bought them with the admonition that they would be unsexed..but typical of Dans they went the extra step and sent me a male and female. Fish are beautiful,healthy and just what I expected. As a side note I received two Angelfish months ago and they are outstanding in growth and personality
Rating Date: 03/16/2024
Order Date: 03/11/2024
Buyer: gmwesq
Rating: 5 / 5
Comment: I ordered 10 dwarf chain loaches and they came packed with absolute care and attention to detail. 10 out of 10 survived and are currently happily swimming around in their new 60 gallon mansion!
Rating Date: 03/15/2024
Order Date: 03/09/2024
Buyer: Ted_ex
Rating: 5 / 5
Comment: amazing quality fish all arrived alive, will be ordering again VERY soon! A++++
Rating Date: 03/15/2024
Order Date: 03/09/2024
Buyer: Timmyfly
Rating: 5 / 5
Comment: The fish arrived - all healthy and happy! The water temp for the fish was 79.9°F, and heat packs were still warm. I can’t wait to see the roselines, gold roselines, and golden eye dwarf cichlids all color up. Great job as always! Thank you!!
Rating Date: 03/14/2024
Order Date: 03/09/2024
Buyer: IrishKate
Rating: 5 / 5
Comment: Everybody arrived safe and sound. Packing was impeccable and I appreciated the seller personally emailing to make sure the shipping date worked with my schedule for the safety of the fish. Shipping is pricier than a lot of other online sellers, but I am more than happy to pay it to make sure the animals are treated humanely. I will definitely be back!
Rating Date: 03/14/2024
Order Date: 03/09/2024
Buyer: rohrsml
Rating: 5 / 5
Comment: Both Rams arrived on time and seemed healthy. One of the Rams has been hiding as he has been continually bullied by a smaller Bolivian Ram that has been in the 90 gallon tank for several months. Fortunately, there is a lot of vegetation and plenty of places to hide. I'm not confident in his survival and I don't have another tank that I can transfer him to.
Rating Date: 03/14/2024
Order Date: 02/29/2024
Buyer: dbonsanti
Rating: 5 / 5
Comment: One of the Chile Rasbora was dead on arrival. Dans Fish quickly refunded the the price of the fish and the appropriate shipping. They are incredibly tiny and hide in the floating plants so, I really can't track the survival rate
Rating Date: 03/14/2024
Order Date: 03/04/2024
Buyer: dbonsanti
Rating: 5 / 5
Comment: Arrived fast and healthy. Colors were slightly dull, but colored back up in a few days. I was nervous on shipping fish, since I've only ever bought lfs. I'll definitely be ordering from Dan's again.
Rating Date: 03/13/2024
Order Date: 02/29/2024
Buyer: Sboyle1371
Rating: 5 / 5
Comment: This was my second order from Dan's. Fish arrived in great shape! Still warm, very healthy and happy in their new home.