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Welcome to Dan's Fish!

Welcome to Dan's Fish!

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Frequently Asked Questions

Give our Frequently Asked Questions (FAQ) a try. It's not got everything, but it's growing and might have the answer you're looking for. FAQ

Store Info

Location: WY, United States

Description:

At Dan's Fish, we genuinely care for our fish and our customers. The fish currently for sale here have been in our care for at least 2 weeks (often longer) and have been carefully quarantined, medicated, and acclimated to aquarium life and foods.

If you are a local customer and want to shop in our store, our address is:

Dan's Fish

1012 South Sheridan Ave.

Sheridan, WY 82801

Or, you can order online and come pick the fish up when they are packed and ready to go.

We have been keeping, breeding, importing, and shipping fish to satisfied customers since the early 1990's. We take great pride in our tried-and-true shipping methods and confidently guarantee that our fish will arrive alive.

So, come on in and look around. If you have any questions, please feel free to contact us at dan@dansfish.com. We hope you enjoy your visit!!!

Policy:

OUR RESPONSIBILITY

It is our responsibility to properly prepare the fish for shipping, select visibly healthy stock, and pack the fish according to best practices before we send them to our customers.

OUR CUSTOMERS' RESPONSIBILITY

It is our customers' responsibility to have an appropriate, stable environment ready for the fish and to transfer the fish from the shipping package to said environment promptly upon the fishes arrival. This cannot be done without first obtaining knowledge about the needs of the fish being purchased. At Dan's Fish, we advocate for responsible pet care. The single most important thing a person can do in order to be a responsible fish owner is to educate themselves about the animals they intend to keep and have an appropriate environment cycled and ready for said fish well before the fish arrive. We encourage our customers to become knowledgeable about any animal they wish to purchase and consider it a customer's responsibility to do so. There is usually ample information online about the fish sold at Dan's Fish. Please seek it out before purchasing any of our animals. If you do, the fish will have a better quality of life and you will get much more enjoyment out of them.

LIVE ARRIVAL GUARANTEE

While Dan's Fish ALWAYS guarantees our fish will arrive alive, if the fish sit around in the shipping package for any length of time after delivery, their health may suffer. To prevent this, we require a picture of any deceased fish in the unopened bag be emailed to us at dan@dansfish.com within one hour of delivery. The pic must clearly show the fish in the unopened bag. After an hour, we assume the fish were neglected on a sunny or snowy porch and are deceased as a result. Failure to send the required picture within one hour of delivery voids all guarantees and refunds.

Please understand that, while we do everything we can to get your fish to you promptly, once they are sent, they are out of our direct care. We do not control the post and cannot guarantee when the fish will arrive. However, we pack the fish carefully and guarantee live arrival even if the fish are delayed in the post.

Providing Dan's Fish with an incorrect or incomplete mailing address at checkout voids all guarantees and all refunds. WE CAN'T DIG THROUGH EMAILS FOR YOUR SHIPPING ADDRESS. WE WILL SHIP THESE FISH TO THE ADDRESS PROVIDED AT CHECKOUT/PAYMENT, SO PLEASE, PLEASE, PLEASE CHECK TO MAKE SURE IT IS CORRECT!!!

INSTRUCTIONS FOR ACTIVATING OUR GUARANTEE:

In a case where a customer provided Dan's Fish with the correct shipping address in the corresponding field during checkout, and;

A deceased fish is delivered to the customer, and;

The customer emails a digital picture clearly showing the deceased fish in its sealed, unopened bag to dan@dansfish.com within an hour of delivery of the fish to the customer;

Then Dan's Fish will gladly reship or refund any losses. Dan's Fish reserves the right to choose whether to reship or refund. In the case of a refund, we will also refund any prorated shipping charges which correspond to the lost item.

Our goal is to grow this hobby by sending healthy fish to happy customers. Most of our customers never have any reason to claim a refund, but, if the need arises, please know that we will take prompt action to rectify the situation as outlined above.

SHIPPING

We will contact you via email after you order with a shipping plan. This email is usually sent out the day after you order, although it can be 2 days during weekends, holidays, and the like. We will provide you with a tracking number when the fish are shipped so you will know when they arrive and can take prompt care of their needs.

Once again, WE WILL BE SENDING FISH TO THE SHIPPING ADDRESS PROVIDED AT CHECKOUT, SO PLEASE CHECK TO MAKE SURE IT IS CORRECT BEFORE YOUR ORDER IS PAID FOR.

If you have any questions or concerns, please feel free to contact me at dan@dansfish.com

Ratings & Reviews

Overall Rating: 4.98/5.0

There are 268 reviews: see them all!


  • Rating: 5 / 5
  • Comment: Fish got to my house on time and alive
  • Rating Date: 10/20/2021
  • Order Date: 10/15/2021
  • Buyer: br118402@gmail.com

  • Rating: 5 / 5
  • Comment: Dan always has great quality of fish. Its always a pleasure doing business looking foward to more exotic fish that you dont see many people selling in the hobby
  • Rating Date: 10/18/2021
  • Order Date: 10/14/2021
  • Buyer: Jhonpaul

  • Rating: 5 / 5
  • Comment: Absolutely no words for how awesome these little guys are!! They arrived spastic, fat and sassy with no losses. They’re all schooling in my QT as I write this! Dan’s customer service is wonderful and truly unparalleled. He truly thinks of his customers, and that makes the purchasing process enjoyable and smooth. I wouldn’t hesitate to order from him again!
  • Rating Date: 10/15/2021
  • Order Date: 10/06/2021
  • Buyer: Beccs410

  • Rating: 5 / 5
  • Comment: Everything was perfectly ship amazing job The fish got here very happy fat and sassy as Dan would say. Everybody’s doing great there are swimming around with absolutely no problems the packaging was amazing very easy to open and get the fish out very easy to float in my tank everything was perfect 100% satisfied great job!!!
  • Rating Date: 10/15/2021
  • Order Date: 10/10/2021
  • Buyer: skipbenton@yahoo.com

  • Rating: 5 / 5
  • Comment: This is my second order with Dan. All 22 fish are doing great. I'd order again if I had more more tank space. A+
  • Rating Date: 10/14/2021
  • Order Date: 10/05/2021
  • Buyer: JFKtoo

  • Rating: 5 / 5
  • Comment: Dan knows his craft. Saw a you tube video of his fish room. He knows his fish. Bought 6 Celestial Perl Danios. They came in induvial bags in an insulated box with a heat pack. They arrived in perfect shape. Put them in a planted quarantine tank. They are full color next day and I believe mating. Not to familiar with CPD's but it don't look like fighting.
  • Rating Date: 10/13/2021
  • Order Date: 09/29/2021
  • Buyer: john.rhoat@gmail.com

  • Rating: 5 / 5
  • Comment: This was my first experience buying from Dan's fish and was thoroughly impressed. Communication prior to shipping was excellent and all the fish arrived on time and in excellent health. The care that went into packaging each specimen was second to none and this was by far one of my best experiences buying fish online. All of them ate within hours of being transitioned to my tank and have been stable since. I will certainly be back!
  • Rating Date: 10/09/2021
  • Order Date: 10/01/2021
  • Buyer: jasonu8810

  • Rating: 5 / 5
  • Comment: Another great order from Dan. Perfect specimens, very healthy and active upon arrival. Packing and shipping could not be better. Thanks, again, Dan!
  • Rating Date: 10/06/2021
  • Order Date: 10/04/2021
  • Buyer: Ekona

  • Rating: 5 / 5
  • Comment: This was my first order from Dan's fish. He sent me a beautiful little pleco, also packaged very well. Definitely going to buy more.
  • Rating Date: 10/03/2021
  • Order Date: 09/28/2021
  • Buyer: Fasano92

  • Rating: 5 / 5
  • Comment: Dan’s fish is a great place to buy fish. They answered all of my questions, did an excellent job packing and shipping my fish, and the fish are extremely high quality. I will absolutely go to this website first when looking to purchase fish online. Great experience and great customer service!
  • Rating Date: 10/03/2021
  • Order Date: 09/26/2021
  • Buyer: Bootsyboy1

  • Rating: 5 / 5
  • Comment: Fish arrived beautiful, healthy and on time with next day shipping. 4 Bulgarian green angelfish and 5 calico platys were all securely and neatly individually packed. Will be ordering in the future. (especially if Dan gets gold laser corys...)
  • Rating Date: 10/03/2021
  • Order Date: 09/24/2021
  • Buyer: TJanasz

  • Rating: 5 / 5
  • Comment: Placed an order with DAN'S FISH for an L047 Pleco on a Tuesday night. The following day my fish shipped via Next Day Air. Fish arrived on schedule. Combined cost and shipping rate was FAR SUPERIOR to any other local or online dealer I have found. Product was packaged in a nifty little styrofoam box, which was encased within the shipping box. All excess space was filled with an additional sealed bag of water. This has been my first experience purchasing fish online in nearly two years, due to several horrible experiences with other dealers. The entire ordering experience was done as flawlessly as possible, with the least possible stress to the fish (and myself). This experience has restored my faith in shopping outside of my LFS. I highly recommend this dealer! -Alex
  • Rating Date: 10/01/2021
  • Order Date: 09/29/2021
  • Buyer: alexgaines1987@ymail.com

  • Rating: 5 / 5
  • Comment: Fish came on time and in great health! Very impressed! Thank you!
  • Rating Date: 09/30/2021
  • Order Date: 09/22/2021
  • Buyer: Emra700

  • Rating: 5 / 5
  • Comment: Just another superb interaction. Dans product and standards are far better than anyone else in the industry! Listen I have ordered thousands of dollars in fish and honestly there aren’t retailers out there with this much commitment to the fish or the customer. These fish were no disappointment they are a joy to watch in my 60 gallon community tank. Kudos Dan
  • Rating Date: 09/29/2021
  • Order Date: 09/17/2021
  • Buyer: Joecruel

  • Rating: 5 / 5
  • Comment: Most of the fish came in strong fat and healthy like usual. A few of the licorice gourami’s where rather stressed. Placed them in a quarantine with some other grow out fish with lots of cover. Unfortunately a few didn’t make the transition. Will continue to strengthen the remaining survivors before moving them to a more permanent home. Update: Dan stands behind his word and product. Although the licorice gourami species did not do well in my environment he provided superb customer service through the process. Truly the best.
  • Rating Date: 09/29/2021
  • Order Date: 09/09/2021
  • Buyer: Joecruel

Seller Reply: Sorry that the Licorice Gouramis did not do well for you.


  • Rating: 5 / 5
  • Comment: I am so happy with my purchase of Electric Blue Acaras. Communication with Dan's Fish was excellent and I knew exactly when they were being shipped and when to expect them. They look healthy and wonderful and were lively from the get go. They are now happily exploring their new home. I will definitely be buying from Dan's Fish again and will recommend others do so as well.
  • Rating Date: 09/29/2021
  • Order Date: 09/25/2021
  • Buyer: littleextra

  • Rating: 5 / 5
  • Comment: Lickity Split Quick Shipping! Wonderful fish that were professionally packaged! Recommended!
  • Rating Date: 09/29/2021
  • Order Date: 09/23/2021
  • Buyer: bh8006

  • Rating: 5 / 5
  • Comment: As always, I am absolutely thrilled with my latest order from Dan! Excellent communication, fast shipping, extremely well packaged and arrived safe and sound. Fish were individually double bagged and packed snugly into a styrofoam lined box w a heat pack. I ordered 11 fish of three different species- each and every one came in bright, healthy, absolutely beautiful. I will continue to shop w Dan and thoroughly recommend others to do the same if they want strong, healthy, gorgeous specimens , shipped with the utmost care. You’ll be glad you did! Bunny Viper
  • Rating Date: 09/27/2021
  • Order Date: 09/21/2021
  • Buyer: BunnyViper

  • Rating: 5 / 5
  • Comment: Fish arrived alive and in great condition. Highly recommended seller. Would buy from again.
  • Rating Date: 09/23/2021
  • Order Date: 09/16/2021
  • Buyer: Persius

  • Rating: 5 / 5
  • Comment: The fish arrived today in perfect condition. I like the heavier bags you used and using a double bag. Bob
  • Rating Date: 09/17/2021
  • Order Date: 09/13/2021
  • Buyer: Capefish